Medical Assisting Administrative And Clinical Procedures With Anatomy & Physiology 3rd edition By Kathryn Booth- Test Bank

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Medical Assisting Administrative And Clinical Procedures With Anatomy & Physiology 3rd edition By Kathryn Booth- Test Bank

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WITH ANSWERS
Medical Assisting Administrative And Clinical Procedures With Anatomy & Physiology 3rd edition By Kathryn Booth- Test Bank

chapter 5

 

Multiple Choice Questions

  1. A ____ is a rule of conduct established and enforced by an authority or governing body, such as the federal government.
    A.  principle
    B.  law
    C.  tort
    D.  policy
    E.  contract

 

  1. Another name for terminating care of a patient is _____.
    A. abandonment
    B. negligence
    C. breach of contract
    D. withdrawing from a case
    E. misdemeanor

 

  1. A healthcare professional who stops care without providing an equally qualified substitute can be charged with ____.
    A. neglect
    B. delayed treatment
    C. breach of duty
    D. breach of contract
    E. abandonment

 

  1. The appropriate way for a physician to terminate the care of a patient is to ____.
    A. inform the patient by telephone
    B. send the patient a certified letter
    C. tell the patient in person
    D. obtain the patients consent
    E. send the patient a text message

 

 

  1. What is the document called in which a patient names someone to make decisions regarding medical care in the event he or she is unable to do so?
    A. Living will
    B. Durable power of attorney
    C. Life trust
    D. Informed consent
    E. Expressed contract

 

  1. A written court order addressed to a specific person, requiring that persons presence in court at a specific time, is a(n) ____.
    A. contract
    B. subpoena
    C. agent
    D. agreement
    E. consent

 

  1. Which of the following is demonstrated when a patients leg healed incorrectly because of the way the cast had been applied?
    A. Indirect cause
    B. Possible cause
    C. Accidental cause
    D. Direct cause
    E. Implied cause

 

  1. A civil wrong committed against a person or property that causes physical injury or damage to someones property or that deprives someone of his or her personal liberty and freedom is called a(n) ____.
    A. duty
    B. tort
    C. battery
    D. assault
    E. breach of contract

 

 

  1. A process in which the opposing sides choose a person outside the court system, with special knowledge in the field, to hear and decide a dispute is a(n) ____.
    A. tort
    B. agency
    C. subpoena
    D. contract
    E. arbitration

 

  1. At the end of a shift, a labor and delivery nurse leaves a woman in labor before the nurses replacement arrives. What kind of negligence does this constitute?
    A. Delay in treatment
    B. Poor judgment
    C. Direct cause
    D. Abandonment
    E. Fraud

 

  1. Malpractice lawsuits are part of ____ law.
    A. civil
    B. statutory
    C. common
    D. administrative
    E. criminal

 

  1. An employee who is considered to be acting on the physicians behalf while performing professional tasks is ____.
    A. respondeat superior
    B. subpoena duces tecum
    C. malfeasance
    D. res ipsa loquitur
    E. subpoena testificandum

 

 

  1. A physician is said to have been ____ if a patient shows that the physician failed to comply with the standards of the profession.
    A. liable
    B. in breach of contract
    C. derelict
    D. in arbitration
    E. injured

 

  1. An unlawful act or misconduct is ____.
    A. nonfeasance
    B. misfeasance
    C. malfeasance
    D. res ipsa loquitur
    E. respondeat superior

 

  1. A surgical incision is reopened after a patient starts to show signs of internal bleeding. It is discovered that the surgeon did not complete closure of all severed capillaries at the operative site. This is an example of ____.
    A. delayed treatment
    B. poor patient healing
    C. malpractice
    D. inappropriate postoperative care
    E. abandonment

 

  1. The term res ipsa loquitur refers to cases in which the ____.
    A. patient has a previously existing condition
    B. doctors mistake is completely obvious
    C. patient has already filed a lawsuit
    D. doctors error was caused by faulty record keeping
    E. patient failed to follow medical advice

 

 

  1. It was discovered in the recovery room that a physician removed the left lung of a lung cancer patient scheduled to have the right lung removed. This is an example of ____.
    A. subpoena duces tecum
    B. an accident
    C. res ipsa loquitur
    D. battery
    E. assault

 

  1. A court order to produce documents is ____.
    A. respondeat superior
    B. subpoena
    C. subpoena duces tecum
    D. subpoena testificandum
    E. law of agency

 

  1. ____ refers to failure to perform an act that is ones required duty or that is required by law.
    A. Misfeasance
    B. Nonfeasance
    C. Malfeasance
    D. Res ipsa loquitur
    E. Subpoena testificandum

 

  1. To use the form of treatment believed to be best for the patient, to refrain from harmful actions, and to keep a patients private information confidential are part of ____.
    A. state law
    B. federal law
    C. medical ethics
    D. the Hippocratic Oath
    E. an employers rules

 

 

  1. A physician reports a case of acquired immunodeficiency syndrome (AIDS) to the state. This is ____.
    A. negligence
    B. breach of contract
    C. the physicians public duty
    D. lack of confidentiality
    E. invasion of privacy

 

  1. Which of the following is the appropriate way for the medical assistant working in a physicians office to leave a message for patients at their place of employment?
    A. Leave the medical assistants name and phone number only
    B. Leave the physicians name and phone number only
    C. Leave a message with phone numbers for both the medical assistant and the physician
    D. Leave a detailed message so the patient does not need to return the call
    E. Leave a message that the patients doctors office is calling

 

  1. ____ refers to a lawful act that is done incorrectly.
    A. Misfeasance
    B. Nonfeasance
    C. Malfeasance
    D. Res ipsa loquitur
    E. Subpoena testificandum

 

  1. The appropriate way for a patient to donate organs upon death is to ____.
    A. inform the physician
    B. state his or her wishes in a living will
    C. discuss it with family members
    D. complete a uniform donor card
    E. register with the state

 

 

  1. The document established by the American Hospital Association that is a list of standards a patient can expect in healthcare is the ____.
    A. Hippocratic Oath
    B. Code of Medical Ethics
    C. Patient Care Partnership
    D. Quality Assurance Program
    E. informed consent document

 

  1. For which of the following services is it ethical for a physician to bill?
    A. An office visit
    B. Dispensing a drug
    C. Making a referral
    D. Office pamphlets
    E. Parking access

 

  1. An example of a situation in which the patient automatically gives up the right to confidentiality is when a patient ____.
    A. sues a physician
    B. is admitted to the hospital
    C. has a terminal illness
    D. chooses another physician
    E. agrees to e-billing

 

  1. Which of the following is a correct way for a medical assistant to contact a partner of a patient with a sexually transmitted disease?
    A. Send a letter explaining that he/she has been named a partner of a patient with a sexually transmitted disease.
    B. Make the contact in person but ask where you can talk privately.
    C. Call the person at work and leave a detailed message revealing the urgency of the call.
    D. Send an e-mail message giving details about the situation.
    E. It is not the responsibility of the medical assistant to make the contact.

 

 

  1. Which of the following created federal laws to protect healthcare workers from health hazards on the job?
    A. FDA
    B. OSHA
    C. EPA
    D. FCC
    E. MSDS

 

  1. ____ is considered a standard of behavior and a concept of right and wrong, beyond the legal consideration.
    A. Morality
    B. Tort law
    C. Civil law
    D. Criminal law
    E. Ethics

 

  1. ____ are formed through the influence of the family, culture, and society, and serve as a basis for ethical conduct.
    A. Ethics
    B. Responsibilities
    C. Rules of conduct
    D. Moral values
    E. Laws

 

  1. For two parties to enter into an agreement, or contract, both must be capable of understanding the terms and conditions. This is referred to as ____.
    A. consideration
    B. agreement
    C. expressed contract
    D. contractual capacity
    E. implied contract

 

 

  1. Should you be called to appear in court, it is suggested that you ____.
    A. use the correct medical terms
    B. maintain and use your sense of humor
    C. appear in uniform
    D. answer only the question that is asked
    E. refuse to answer questions that help the opposing side

 

  1. You can help prevent lawsuits by ____.
    A. telling the patients how billing will be handled only after treatment is complete
    B. being a good listener
    C. always being upbeat and optimistic about the patients prognosis
    D. explaining in detail what went wrong if an error was made during patient treatment
    E. demanding that patients sign a document that releases your practice from culpability

 

  1. Administration of an unauthorized injection constitutes which intentional tort(s)?
    A. Fraud
    B. Assault
    C. Battery
    D. Defamation of character
    E. Invasion of privacy

 

  1. Speaking in such a way as to negatively influence others against an individual is an example of
    A. invasion of privacy.
    B. defamation of character.
    C. fraud.
    D. battery.
    E. assault.

 

 

  1. The promise of miracle cures is an example of ____.
    A. battery
    B. defamation of character
    C. false imprisonment
    D. fraud
    E. assault

 

  1. The physician you work for received notice that a patient has filed a lawsuit for a fall in the office that happened over ten years ago. It is likely that this claim will ____.
    A. go forward because it is a legitimate complaint
    B. be barred because it falls outside the statute of limitations
    C. be barred because it falls within the statute of limitations
    D. not go forward because it is not a legitimate complaint
    E. go forward because the patient was disabled as a result of the fall

 

  1. Risk management includes all except which of the following?
    A. Reporting risks to OSHA
    B. Monitoring risks
    C. Identifying and tracking risk areas
    D. Developing risk improvement plans
    E. Performing risk assessments

 

  1. You are given an employment contract as a medical assistant beginning employment at a new facility. You note that the contract has no provisions for grievance procedures or termination procedures but contains all other information required for a contract to be binding. What should you do?
    A. Sign the agreement
    B. Request that these two issues be added to the contract before signing
    C. Look for another place of employment
    D. Demand that these be added to the contract or you will report the employer to the EEOC
    E. Write in the missing provisions and then sign the agreement

 

 

  1. Ethical issues that arise related to medical advances are known as ____ issues.
    A. civil
    B. criminal
    C. bioethical
    D. felony
    E. fraud

 

  1. Which of the following is an example of an implied contract?
    A. Employment contract
    B. Housekeeping/maintenance contract
    C. Lease agreement
    D. Making a medical appointment
    E. Partnership agreement

 

  1. Which of the following patients can give informed consent?
    A. A 14-year-old girl who needs abdominal surgery
    B. A 24-year-old man who is mentally challenged
    C. A 17-year-old boy who lives with his parents
    D. A 16-year-old girl who is married and self-supporting
    E. A 15-year-old boy who has an STI

 

  1. Mrs. Higgins is in the office because of a severe sinus infection, and the physician orders an antibiotic injection. Jerome, the office assistant, prepares the injection, but when Mrs. Higgins sees the needle, she exclaims, No! You are not going to stick me with that needle! Jerome replies soothingly, Its for your own good, Mrs. Higgins and proceeds to give the shot. Jerome is guilty of ____.
    A. battery
    B. fraud
    C. invasion of privacy
    D. assault
    E. false imprisonment

 

 

  1. Mr. Daley, an 84-year-old patient, is accompanied to the office by his 53-year-old son. When the physician explains that Mr. Daley needs surgery to remove a tumor, Mr. Daley does not want the surgery. However, his son insists that he agree to the surgery, and Mr. Daley finally gives in. On the day of the surgery, Mr. Daley once again decides not to have the surgery. He says the consent form he signed is not valid. Which of the essential elements of a contract is not present in the signed consent form?
    A. Agreement
    B. Consideration
    C. Communication
    D. Legal subject matter
    E. Contractual capacity

 

  1. The proper way to make a correction in a medical record is to ____.
    A. black out the incorrect information and print the correct information above it
    B. erase the incorrect information and insert the correct information in its place
    C. use correction fluid to hide the incorrect information and replace it with the correct information
    D. draw a line through the incorrect information so it is still legible, and write the correct information above it
    E. draw a line through the incorrect information, and refer the reader to the physician for the correct information

 

  1. You overhear a coworker talking with your supervisor about a person who is being interviewed for employment. Your coworker says, Are you sure you want to hire her? I know her slightly, and it seems she has a new boyfriend every week. I wouldnt be surprised if she has AIDS. Your coworker is guilty of ____.
    A. assault
    B. slander
    C. fraud
    D. invasion of privacy
    E. libel

 

 

  1. The National Practitioner Data Bank was established in 1986 by the ____.
    A. False Claims Act
    B. Occupational Safety and Health Administration
    C. Health Insurance Portability and Accountability Act, Title I
    D. Health Insurance Portability and Accountability Act, Title II
    E. Health Care Quality Improvement Act

 

  1. Giving financial incentives to a healthcare professional for referring patients or for recommending services or products is prohibited by the ____.
    A. Federal Ethics in Patient Referral Act
    B. Health Insurance Portability and Accountability Act
    C. Federal Anti-Kickback Law
    D. False Claims Act
    E. Health Care Quality Improvement Act

 

  1. Which of the following is an example of disclosure under the HIPAA Privacy Rule?
    A. Sharing protected health information
    B. Examining protected health information
    C. Analyzing protected health information
    D. Releasing protected health information
    E. Utilizing protected health information

 

  1. Dean is talking on the phone to someone who identified herself as Clarissa Browns mother. Clarissa is a 16-year-old patient who was recently diagnosed with an STI. The mother wants to know what Clarissas diagnosis was. Dean is not sure what to do. What would you do if you were Dean?
    A. Release the information to the mother, because Clarissa is a minor.
    B. Refuse to release the information, because you are not sure what to do.
    C. Provide the information so that the mother can help care for Clarissa.
    D. Ask the mother what she thinks the diagnosis was.
    E. Tell the mother that Clarissas test results are none of her business.

 

 

  1. Kelley has been diagnosed with HIV, and has agreed to allow you to inform her current and former partners. The first few calls go well, but when you call Paul, he demands to know who is spreading ugly rumors about him. Which of the following is an appropriate response?
    A. Her name is Kelley Iverson.
    B. Im sorry, that information is strictly confidential.
    C. If you refuse to be tested, you will probably die of AIDS.
    D. I cant tell you her last name, but her first name is Kelley.
    E. If you think this is only a rumor, then no action is needed.

 

  1. Which of the following organizations defines ethical behavior for doctors in the Code of Medical Ethics: Current Opinions with Annotations?
    A. AMA
    B. AHA
    C. AAMA
    D. AMT
    E. TJC

 

  1. Which medical practice model is referred to as a solo practice?
    A. Partnership
    B. Group practice
    C. Professional corporation
    D. Sole proprietorship
    E. Clinic

 

  1. A medical practice model that is authorized by state law to act as a single entity is a ____.
    A. partnership.
    B. group practice.
    C. professional corporation.
    D. sole proprietorship.
    E. clinic.

 

 

Fill in the Blank Questions
 

  1. Two types of law pertain to healthcare practitioners: criminal law and ________ law.
    ________________________________________

 

  1. When a healthcare practitioner fails to exercise ordinary care and the patient is injured, the practitioner may be charged with ________.
    ________________________________________

 

  1. Under an implied contract, patients have the ________ to follow any instructions given by the physician and to give all relevant information to the physician.
    ________________________________________

 

  1. One way to prevent medical malpractice is to be ________ in your skills and job knowledge.
    ________________________________________

 

  1. The Healthcare Quality Improvement Act of 1986 requires professional ________ review in an effort to improve medical care.
    ________________________________________

 

  1. The core of the HIPAA Privacy Rule is the protection, use, and disclosure of ________ health information, which is individually identifiable health information.
    ________________________________________

 

  1. The HIPAA ________ Rule specifies how patient information is protected on computer networks, the Internet, storage media, and extranets.
    ________________________________________

 

 

  1. When two or more physicians practice together, they may form a(n) ________ based on a legal contract specifying the rights, obligations, and responsibilities of each physician.
    ________________________________________

 

  1. When three or more physicians share the collective income, expenses, facilities, equipment, records, and personnel, they have formed a(n) ________ practice.
    ________________________________________

 

  1. In the late 1930s, Norman Baker bought a hotel in Arkansas and opened a cancer hospital. He advertised guaranteed cures without surgery, although such cures did not exist. This was an example of the intentional tort of ________.
    ________________________________________

 

  1. Open threat of bodily harm to another is the intentional tort of ________.
    ________________________________________

 

  1. When you enter an exam room without knocking, you commit the intentional tort of invasion of ________.
    ________________________________________

 

  1. Any bodily contact made without permission is called ________.
    ________________________________________

 

  1. Making public statements about a person that are false and malicious is ________ of character.
    ________________________________________

 

 

  1. Improper use of or breach of ________ of medical records is an example of invasion of privacy.
    ________________________________________

 

  1. Preventing a patient from leaving a facility is the intentional tort of false ________.
    ________________________________________

 

  1. In order to avoid financial losses due to lawsuits filed against them, physicians can purchase professional _________coverage.
    ________________________________________

 

  1. The Patient Care Partnership is a list of standards that patients can expect in healthcare and is required by ________ to be posted in hospitals.
    ________________________________________

 

  1. The practice of controlling risk is called risk ________.
    ________________________________________

 

  1. If Mr. Harris rolls up his sleeve when you tell him you would like to take his blood pressure, he is giving implied ________.
    ________________________________________

 

  1. The office supervisor signs a lease for the office copier and fax machine. The lease is an example of a(n) ________ contract.
    ________________________________________

 

 

  1. In order to provide ________ consent, a patient must receive all information relative to his or her condition and be able to make a decision about consent based on that knowledge.
    ________________________________________

 

  1. People who are under the age of majority (generally under the age of 18) are referred to as ________.
    ________________________________________

 

  1. A criminal act that is punishable by death or by imprisonment in a state or federal prison for more than 1 year is a(n) ________.
    ________________________________________

 

  1. A crime that is punishable by a fine or imprisonment in a facility other than a federal prison for 1 year or less is known as a(n) ________.
    ________________________________________

 

  1. Accurate and proper ________ is essential because patient records are often used as evidence in professional liability cases.
    ________________________________________

 

  1. The process used by various organizations, including insurance carriers, to ensure that healthcare providers are appropriately qualified to provide services is ________.
    ________________________________________

 

  1. Publishing in print damaging words, pictures, or signed statements that will injure the reputation of another is ________, which is a form of defamation of character.
    ________________________________________

 

 

  1. The two fundamental concepts of the HIPAA Privacy rule are use and ________.
    ________________________________________

 

 

 

 

 

 

 

Multiple Choice Questions

  1. A ____ is a rule of conduct established and enforced by an authority or governing body, such as the federal government.
    A. principle
    B.  law
    C.  tort
    D.  policy
    E.  contract

A law is defined as a rule of conduct or action prescribed or formally recognized as binding or enforced by a controlling authority, such as local, state, and federal governments.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.C.13j. Discuss all levels of governmental legislation and regulation as they apply to medical assisting practice, including FDA and DEA regulations
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 1 Easy
Topic: Laws and Ethics

  1. Another name for terminating care of a patient is _____.
    A.abandonment
    B. negligence
    C. breach of contract
    D. withdrawing from a case
    E. misdemeanor

Terminating care is sometimes called withdrawing from a case.

 

ABHES: 4.c Follow established policies when initiating or terminating medical treatment
Blooms: Remember
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-02
Level of Difficulty: 1 Easy
Topic: The Physician-Patient Contract


 

  1. A healthcare professional who stops care without providing an equally qualified substitute can be charged with ____.
    A.neglect
    B. delayed treatment
    C. breach of duty
    D. breach of contract
    E. abandonment

A healthcare professional who stops care without providing an equally qualified substitute is guilty of abandoning the patient.

 

ABHES: 4.c Follow established policies when initiating or terminating medical treatment
Blooms: Remember
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 1 Easy
Topic: Preventing Malpractice Claims

  1. The appropriate way for a physician to terminate the care of a patient is to ____.
    A.inform the patient by telephone
    B. send the patient a certified letter
    C. tell the patient in person
    D. obtain the patients consent
    E. send the patient a text message

Terminating the care of a patient must be done in a formal, legal manner by writing a letter and sending it by certified mail with a return receipt requested.

 

ABHES: 4.c Follow established policies when initiating or terminating medical treatment
Blooms: Remember
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-02
Level of Difficulty: 1 Easy
Topic: The Physician-Patient Contract


 

  1. What is the document called in which a patient names someone to make decisions regarding medical care in the event he or she is unable to do so?
    A.Living will
    B. Durable power of attorney
    C. Life trust
    D. Informed consent
    E. Expressed contract

A durable power of attorney names someone who will make decisions regarding medical care on a persons behalf if the person is unable to do so.

 

ABHES: 4.b Institute federal and state guidelines when releasing medical records or information
Blooms: Remember
CAAHEP: IX.C.10.g Explain how the following impact the medical assistants practice and give examples: medical durable power of attorney
Est Time: 0-1 minute
Learning Outcome: 05-04
Level of Difficulty: 1 Easy
Topic: Administrative Procedures and the Law

  1. A written court order addressed to a specific person, requiring that persons presence in court at a specific time, is a(n) ____.
    A.contract
    B. subpoena
    C. agent
    D. agreement
    E. consent

A subpoena is a written court order addressed to a specific person, requiring that persons presence in court on a specific date at a specific time.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 1 Easy
Topic: Preventing Malpractice Claims


 

  1. Which of the following is demonstrated when a patients leg healed incorrectly because of the way the cast had been applied?
    A.Indirect cause
    B. Possible cause
    C. Accidental cause
    D. Direct cause
    E. Implied cause

Direct cause occurs when it can be proven that damage was directly caused by the physicians breach of duty.

 

ABHES: 11.b.9 Demonstrate professionalism by: Conducting work within scope of education, training, and ability
Blooms: Understand
CAAHEP: IX.C.10.b Explain how the following impact the medical assistants practice and give examples: malpractice
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims

  1. A civil wrong committed against a person or property that causes physical injury or damage to someones property or that deprives someone of his or her personal liberty and freedom is called a(n) ____.
    A.duty
    B. tort
    C. battery
    D. assault
    E. breach of contract

A tort is broadly defined as a civil wrong committed against a person or property that causes physical injury or damage to someones property or that deprives someone of his or her personal liberty or freedom.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
Blooms: Understand
CAAHEP: X.A.1 Apply ethical behaviors, including honesty/integrity in performance of medical assisting practice
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 2 Medium
Topic: Laws and Ethics


 

  1. A process in which the opposing sides choose a person outside the court system, with special knowledge in the field, to hear and decide a dispute is a(n) ____.
    A.tort
    B. agency
    C. subpoena
    D. contract
    E. arbitration

Arbitration is a process in which the opposing sides choose a person or persons outside the court system, often with special knowledge in the field, to hear and decide the dispute.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 1 Easy
Topic: Preventing Malpractice Claims

  1. At the end of a shift, a labor and delivery nurse leaves a woman in labor before the nurses replacement arrives. What kind of negligence does this constitute?
    A.Delay in treatment
    B. Poor judgment
    C. Direct cause
    D. Abandonment
    E. Fraud

Leaving a patient who is in labor before qualified medical help arrives is considered abandonment.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
ABHES: 11.b.9 Demonstrate professionalism by: Conducting work within scope of education, training, and ability
Blooms: Understand
CAAHEP: IX.A.2 Demonstrate awareness of the consequences of not working within the legal scope of practice
CAAHEP: IX.C.10.a Explain how the following impact the medical assistants practice and give examples: negligence
CAAHEP: X.A.1 Apply ethical behaviors, including honesty/integrity in performance of medical assisting practice
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims


 

  1. Malpractice lawsuits are part of ____ law.
    A.civil
    B. statutory
    C. common
    D. administrative
    E. criminal

Malpractice lawsuits are part of civil law, coming under the heading of torts.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.C.10.b Explain how the following impact the medical assistants practice and give examples: malpractice
CAAHEP: IX.C.8 Compare criminal and civil law as it applies to the practicing medical assistant
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 1 Easy
Topic: Preventing Malpractice Claims

  1. An employee who is considered to be acting on the physicians behalf while performing professional tasks is ____.
    A.respondeat superior
    B. subpoena duces tecum
    C. malfeasance
    D. res ipsa loquitur
    E. subpoena testificandum

Respondeat superior means let the master answer.

 

ABHES: 11.b.9 Demonstrate professionalism by: Conducting work within scope of education, training, and ability
Blooms: Understand
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims


 

  1. A physician is said to have been ____ if a patient shows that the physician failed to comply with the standards of the profession.
    A.liable
    B. in breach of contract
    C. derelict
    D. in arbitration
    E. injured

A physician who fails to comply with the standards of the profession is considered to be derelict.

 

ABHES: 11.b.9 Demonstrate professionalism by: Conducting work within scope of education, training, and ability
Blooms: Understand
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims

  1. An unlawful act or misconduct is ____.
    A.nonfeasance
    B. misfeasance
    C. malfeasance
    D. res ipsa loquitur
    E. respondeat superior

Malfeasance refers to an unlawful act or misconduct.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
ABHES: 11.b.9 Demonstrate professionalism by: Conducting work within scope of education, training, and ability
Blooms: Remember
CAAHEP: IX.A.2 Demonstrate awareness of the consequences of not working within the legal scope of practice
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 1 Easy
Topic: Preventing Malpractice Claims


 

  1. A surgical incision is reopened after a patient starts to show signs of internal bleeding. It is discovered that the surgeon did not complete closure of all severed capillaries at the operative site. This is an example of ____.
    A.delayed treatment
    B. poor patient healing
    C. malpractice
    D. inappropriate postoperative care
    E. abandonment

This is an example of a postoperative complication and is considered malpractice.

 

ABHES: 11.b.9 Demonstrate professionalism by: Conducting work within scope of education, training, and ability
Blooms: Understand
CAAHEP: IX.C.10.b Explain how the following impact the medical assistants practice and give examples: malpractice
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims

  1. The term res ipsa loquitur refers to cases in which the ____.
    A.patient has a previously existing condition
    B. doctors mistake is completely obvious
    C. patient has already filed a lawsuit
    D. doctors error was caused by faulty record keeping
    E. patient failed to follow medical advice

Res ipsa loquitur means the thing speaks for itself and refers to a case in which the doctors fault is completely obvious.

 

ABHES: 11.b.9 Demonstrate professionalism by: Conducting work within scope of education, training, and ability
Blooms: Understand
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims


 

  1. It was discovered in the recovery room that a physician removed the left lung of a lung cancer patient scheduled to have the right lung removed. This is an example of ____.
    A.subpoena duces tecum
    B. an accident
    C. res ipsa loquitur
    D. battery
    E. assault

This is an example of a case in which the doctors mistake is completely obvious, which is res ipsa loquitur .

 

ABHES: 11.b.9 Demonstrate professionalism by: Conducting work within scope of education, training, and ability
Blooms: Understand
CAAHEP: IX.C.10.b Explain how the following impact the medical assistants practice and give examples: malpractice
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims

  1. A court order to produce documents is ____.
    A.respondeat superior
    B. subpoena
    C. subpoena duces tecum
    D. subpoena testificandum
    E. law of agency

Subpoena duces tecum is a court order to produce specific, requested documents at a certain place and time to be entered into court records.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.A.2 Demonstrate awareness of the consequences of not working within the legal scope of practice
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 1 Easy
Topic: Preventing Malpractice Claims


 

  1. ____ refers to failure to perform an act that is ones required duty or that is required by law.
    A.Misfeasance
    B. Nonfeasance
    C. Malfeasance
    D. Res ipsa loquitur
    E. Subpoena testificandum

Nonfeasance refers to failure to perform an act that is ones required duty or that is required by law.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.A.2 Demonstrate awareness of the consequences of not working within the legal scope of practice
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims

  1. To use the form of treatment believed to be best for the patient, to refrain from harmful actions, and to keep a patients private information confidential are part of ____.
    A.state law
    B. federal law
    C. medical ethics
    D. the Hippocratic Oath
    E. an employers rules

Among the promises of the Hippocratic Oath are to use the form of treatment believed to be best for the patient, to refrain from harmful actions, and to keep a patients private information confidential.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
Blooms: Remember
CAAHEP: X.A.1 Apply ethical behaviors, including honesty/integrity in performance of medical assisting practice
CAAHEP: X.C.2 Compare personal, professional and organizational ethics
Est Time: 0-1 minute
Learning Outcome: 05-07
Level of Difficulty: 1 Easy
Topic: Ethics


 

  1. A physician reports a case of acquired immunodeficiency syndrome (AIDS) to the state. This is ____.
    A.negligence
    B. breach of contract
    C. the physicians public duty
    D. lack of confidentiality
    E. invasion of privacy

State reporting requirements include certain communicable diseases, including AIDS. Addressing these state requirements is the physicians public duty.

 

ABHES: 4.b Institute federal and state guidelines when releasing medical records or information
Blooms: Understand
CAAHEP: IX.A.3 Recognize the importance of local, state and federal legislation and regulations in the practice setting
CAAHEP: IX.P.8 Apply local, state, and federal health care legislation and regulation appropriate to the medical assisting practice setting
Est Time: 0-1 minute
Learning Outcome: 05-04
Level of Difficulty: 2 Medium
Topic: Administrative Procedures and the Law

  1. Which of the following is the appropriate way for the medical assistant working in a physicians office to leave a message for patients at their place of employment?
    A.Leave the medical assistants name and phone number only
    B. Leave the physicians name and phone number only
    C. Leave a message with phone numbers for both the medical assistant and the physician
    D. Leave a detailed message so the patient does not need to return the call
    E. Leave a message that the patients doctors office is calling

Do not identify yourself or the physician by name to someone other than the patient without the patients permission. Simply say that the patients doctors office is calling.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Understand
CAAHEP: IX.C.2 Explore issue of confidentiality as it applies to the medical assistant
CAAHEP: IX.C.3 Describe the implications of HIPAA for the medical assistant in various medical settings
CAAHEP: IX.P.3 Apply HIPAA rules in regard to privacy/release of information
Est Time: 0-1 minute
Learning Outcome: 05-04
Level of Difficulty: 2 Medium
Topic: Administrative Procedures and the Law


 

  1. ____ refers to a lawful act that is done incorrectly.
    A.Misfeasance
    B. Nonfeasance
    C. Malfeasance
    D. Res ipsa loquitur
    E. Subpoena testificandum

Misfeasance refers to a lawful act that is done incorrectly.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.A.2 Demonstrate awareness of the consequences of not working within the legal scope of practice
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 1 Easy
Topic: Preventing Malpractice Claims

  1. The appropriate way for a patient to donate organs upon death is to ____.
    A.inform the physician
    B. state his or her wishes in a living will
    C. discuss it with family members
    D. complete a uniform donor card
    E. register with the state

The uniform donor card is a legal document that states ones wish to make an anatomical gift for medical research, organ transplants, or placement in a tissue bank.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.C.13j. Discuss all levels of governmental legislation and regulation as they apply to medical assisting practice, including FDA and DEA regulations
Est Time: 0-1 minute
Learning Outcome: 05-04
Level of Difficulty: 1 Easy
Topic: Administrative Procedures and the Law


 

  1. The document established by the American Hospital Association that is a list of standards a patient can expect in healthcare is the ____.
    A.Hippocratic Oath
    B. Code of Medical Ethics
    C. Patient Care Partnership
    D. Quality Assurance Program
    E. informed consent document

The Patient Care Partnership is a list of standards that patients can expect in healthcare.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.P.8 Apply local, state, and federal health care legislation and regulation appropriate to the medical assisting practice setting
Est Time: 0-1 minute
Learning Outcome: 05-02
Level of Difficulty: 1 Easy
Topic: The Physician-Patient Contract

  1. For which of the following services is it ethical for a physician to bill?
    A.An office visit
    B. Dispensing a drug
    C. Making a referral
    D. Office pamphlets
    E. Parking access

A doctor should bill only for direct services, not for indirect ones such as referrals.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
Blooms: Understand
CAAHEP: X.C.1 Differentiate between legal, ethical, and moral issues affecting healthcare
CAAHEP: X.C.2 Compare personal, professional and organizational ethics
Est Time: 0-1 minute
Learning Outcome: 05-07
Level of Difficulty: 2 Medium
Topic: Ethics


 

  1. An example of a situation in which the patient automatically gives up the right to confidentiality is when a patient ____.
    A.sues a physician
    B. is admitted to the hospital
    C. has a terminal illness
    D. chooses another physician
    E. agrees to e-billing

When a patient sues a physician, the patient automatically gives up the right to confidentiality.

 

ABHES: 4.b Institute federal and state guidelines when releasing medical records or information
Blooms: Understand
CAAHEP: IX.C.2 Explore issue of confidentiality as it applies to the medical assistant
Est Time: 0-1 minute
Learning Outcome: 05-06
Level of Difficulty: 2 Medium
Topic: Confidentiality Issues and Mandatory Disclosure

  1. Which of the following is a correct way for a medical assistant to contact a partner of a patient with a sexually transmitted disease?
    A.Send a letter explaining that he/she has been named a partner of a patient with a sexually transmitted disease.
    B. Make the contact in person but ask where you can talk privately.
    C. Call the person at work and leave a detailed message revealing the urgency of the call.
    D. Send an e-mail message giving details about the situation.
    E. It is not the responsibility of the medical assistant to make the contact.

You can make contact in writing, in person, or by phone, but you must protect the persons privacy. When making contact in person, ask where you can talk privately.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
Blooms: Understand
CAAHEP: IX.C.2 Explore issue of confidentiality as it applies to the medical assistant
Est Time: 0-1 minute
Learning Outcome: 05-06
Level of Difficulty: 2 Medium
Topic: Confidentiality Issues and Mandatory Disclosure


 

  1. Which of the following created federal laws to protect healthcare workers from health hazards on the job?
    A.FDA
    B. OSHA
    C. EPA
    D. FCC
    E. MSDS

The Occupational Safety and Health Administration (OSHA), a division of the US Department of Labor, has created federal laws to protect healthcare workers from health hazards on the job.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: III.C.4 Identify personal safety precautions as established by the Occupational Safety and Health Administration (OSHA)
Est Time: 0-1 minute
Learning Outcome: 05-05
Level of Difficulty: 1 Easy
Topic: Federal Legislation Affecting Healthcare

  1. ____ is considered a standard of behavior and a concept of right and wrong, beyond the legal consideration.
    A.Morality
    B. Tort law
    C. Civil law
    D. Criminal law
    E. Ethics

Ethics is a standard of behavior and a concept of right and wrong beyond the legal consideration in any given situation.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
Blooms: Remember
CAAHEP: X.C.1 Differentiate between legal, ethical, and moral issues affecting healthcare
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 1 Easy
Topic: Laws and Ethics


 

  1. ____ are formed through the influence of the family, culture, and society, and serve as a basis for ethical conduct.
    A.Ethics
    B. Responsibilities
    C. Rules of conduct
    D. Moral values
    E. Laws

Moral values are formed through the influence of family, culture, and society, and serve as a basis for ethical conduct.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
Blooms: Remember
CAAHEP: X.C.1 Differentiate between legal, ethical, and moral issues affecting healthcare
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 1 Easy
Topic: Laws and Ethics

  1. For two parties to enter into an agreement, or contract, both must be capable of understanding the terms and conditions. This is referred to as ____.
    A.consideration
    B. agreement
    C. expressed contract
    D. contractual capacity
    E. implied contract

Contract capacity means that parties who enter into an agreement must be capable of fully understanding all its terms and conditions.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.P.8 Apply local, state, and federal health care legislation and regulation appropriate to the medical assisting practice setting
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 1 Easy
Topic: Laws and Ethics


 

  1. Should you be called to appear in court, it is suggested that you ____.
    A.use the correct medical terms
    B. maintain and use your sense of humor
    C. appear in uniform
    D. answer only the question that is asked
    E. refuse to answer questions that help the opposing side

Truthfully answer only the question that is asked, no more and no less.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Understand
CAAHEP: IX.P.8 Apply local, state, and federal health care legislation and regulation appropriate to the medical assisting practice setting
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims

  1. You can help prevent lawsuits by ____.
    A.telling the patients how billing will be handled only after treatment is complete
    B. being a good listener
    C. always being upbeat and optimistic about the patients prognosis
    D. explaining in detail what went wrong if an error was made during patient treatment
    E. demanding that patients sign a document that releases your practice from culpability

Developing good listening skills and nonverbal communication techniques help the patients feel that the time spent with them is not rushed. If they see the office as a friendly place, they are generally less likely to sue.

 

ABHES: 8.aa Are attentive, listen and learn
Blooms: Understand
CAAHEP: IV.A.8 Analyze communications in providing appropriate responses/feedback
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims


 

  1. Administration of an unauthorized injection constitutes which intentional tort(s)?
    A.Fraud
    B. Assault
    C. Battery
    D. Defamation of character
    E. Invasion of privacy

Battery is any bodily contact made without permission, including administering an injection, performing a physical examination, or suturing a wound.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Remember
CAAHEP: IX.C.9 Provide an example of tort law as it would apply to a medical assistant
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 1 Easy
Topic: Laws and Ethics

  1. Speaking in such a way as to negatively influence others against an individual is an example of
    A.invasion of privacy.
    B. defamation of character.
    C. fraud.
    D. battery.
    E. assault.

Defamation is the act of damaging a persons reputation by making public statements that are both false and malicious.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
Blooms: Remember
CAAHEP: X.A.1 Apply ethical behaviors, including honesty/integrity in performance of medical assisting practice
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 1 Easy
Topic: Laws and Ethics


 

  1. The promise of miracle cures is an example of ____.
    A.battery
    B. defamation of character
    C. false imprisonment
    D. fraud
    E. assault

Fraud consists of deceitful practices in depriving or attempting to deprive another of his or her rights, usually for the gain of another.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Understand
CAAHEP: IX.C.8 Compare criminal and civil law as it applies to the practicing medical assistant
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 2 Medium
Topic: Laws and Ethics

  1. The physician you work for received notice that a patient has filed a lawsuit for a fall in the office that happened over ten years ago. It is likely that this claim will ____.
    A.go forward because it is a legitimate complaint
    B. be barred because it falls outside the statute of limitations
    C. be barred because it falls within the statute of limitations
    D. not go forward because it is not a legitimate complaint
    E. go forward because the patient was disabled as a result of the fall

The statute of limitations for medical malpractice is generally 1 to 4 years from the act or occurrence of injury, or 6 months to 3 years from discovery. Since more than 10 years have passed, the claim is likely not within the statute of limitations.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Apply
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Laws and Ethics


 

  1. Risk management includes all except which of the following?
    A.Reporting risks to OSHA
    B. Monitoring risks
    C. Identifying and tracking risk areas
    D. Developing risk improvement plans
    E. Performing risk assessments

Risk management includes identifying and tracking risk areas, developing risk improvement plans, monitoring risks, and performing risk assessments to determine how risks have changed.

 

ABHES: 4.e Perform risk management procedures
Blooms: Understand
CAAHEP: III.C.4 Identify personal safety precautions as established by the Occupational Safety and Health Administration (OSHA)
Est Time: 0-1 minute
Learning Outcome: 05-03
Level of Difficulty: 2 Medium
Topic: Preventing Malpractice Claims

  1. You are given an employment contract as a medical assistant beginning employment at a new facility. You note that the contract has no provisions for grievance procedures or termination procedures but contains all other information required for a contract to be binding. What should you do?
    A.Sign the agreement
    B. Request that these two issues be added to the contract before signing
    C. Look for another place of employment
    D. Demand that these be added to the contract or you will report the employer to the EEOC
    E. Write in the missing provisions and then sign the agreement

Writing in the missing provisions yourself does not make them binding unless both you and the employer initial the changes. The best course is to request that the issues be added before you sign the contract.

 

ABHES: 4.a Document accurately
Blooms: Apply
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-01
Level of Difficulty: 2 Medium
Topic: Laws and Ethics


 

  1. Ethical issues that arise related to medical advances are known as ____ issues.
    A.civil
    B. criminal
    C. bioethical
    D. felony
    E. fraud

Bioethics deals with issues that arise related to medical advances.

 

ABHES: 11.b.4 Demonstrate professionalism by: Being cognizant of ethical boundaries
Blooms: Remember
CAAHEP: X.C.1 Differentiate between legal, ethical, and moral issues affecting healthcare
Est Time: 0-1 minute
Learning Outcome: 05-07
Level of Difficulty: 1 Easy
Topic: Ethics

  1. Which of the following is an example of an implied contract?
    A.Employment contract
    B. Housekeeping/maintenance contract
    C. Lease agreement
    D. Making a medical appointment
    E. Partnership agreement

An implied contract is one that is created by a persons behavior. Making a medical appointment implies that the patient wants to receive medical care.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Understand
CAAHEP: X.A.3 Demonstrate awareness of diversity in providing patient care
Est Time: 0-1 minute
Learning Outcome: 05-02
Level of Difficulty: 2 Medium
Topic: The Physician-Patient Contract


 

  1. Which of the following patients can give informed consent?
    A.A 14-year-old girl who needs abdominal surgery
    B. A 24-year-old man who is mentally challenged
    C. A 17-year-old boy who lives with his parents
    D. A 16-year-old girl who is married and self-supporting
    E. A 15-year-old boy who has an STI

Married minors and those who are self-supporting and do not live with their parents are allowed to give informed consent.

 

ABHES: 4.f Comply with federal, state, and local health laws and regulations
Blooms: Understand
CAAHEP: IX.C.1 Discuss legal scope of practice for medical assistants
Est Time: 0-1 minute
Learning Outcome: 05-02
Level of Difficulty: 2 Medium
Topic: The Physician-Patien

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