Test bank for Operations and Supply Chain Management 14th Edition by F. Robert Jacobs Richard Chase

<< Psychology Applied to Modern Life Adjustment in the 21st Century 11th Edition by Wayne Weiten Dana S. Dunn Hammer test bank Psychology Themes And Variations 9th Edition Weiten Test Bank >>
Product Code: 222
Availability: In Stock
Price: $24.99
Qty:     - OR -   Add to Wish List
Add to Compare

Test bank for Operations and Supply Chain Management 14th Edition by F. Robert Jacobs Richard Chase

Description

ch03
Student: ___________________________________________________________________________
1. Concept development is one of the typical phases of product development. True False
2. Early prototypes of a new product, using the same geometry and material processes as the production versions are usually constructed during the concept development phase of the product development process.
True False
3. A key decision point in the generic development process during Phase 4: Testing and refinement is concept approval.
True False
4. A key decision point in the generic development process during Phase 1: Concept Development is project approval.
True False
5. The generic development process outlined in the textbook is followed by many, if not most, of the firms in the Fortune 500.
True False
6. Target customers are specified during Phase 0: Planning of the generic product development process.
True False
7. The main purpose of concurrent engineering is to improve product quality. True False
8. Quality function deployment is an engineering analysis whose purpose is to simplify products and processes.
True False
9. Quality function deployment involves listening to customers to determine the characteristics of a superior product.
True False
10. Designing a new product for aesthetics and for the user is generally termed industrial design. True False
11. One of the methodologies that can aid in designing a new product for customers is a House of Quality matrix.
True False
12. Value analysis/value engineering has as its objective to increase product quality and reduce costs. True False
13. DFMA stands for design for manufacturing and assembly. True False
14. In a concurrent engineering approach to product design and development, an integration team insures that various parts of the product are compatible with the needs of the target customer.
True False
15. A key tool of a quality function deployment team is the house of quality matrix. True False
16. A contract manufacturer is an organization capable of manufacturing and/or purchasing all of the components needed to produce a finished product or device.
True False
17. Specialized design firms tend to have highly developed processes that support the needs of particular industries.
True False
18. Core competencies are those things that everyone in the firm must be able to do well. True False
19. A competency is not core if it is easy for competitors to imitate. True False
20. One goal of having a core competency is to do something better than anyone else. True False
21. The conclusion of the product development process is when the product is withdrawn from the market.
True False
22. In the generic product development process, phase 2 (system-level design) begins with corporate strategy and incorporates market objectives.
True False
23. In the generic product development process, collecting customer needs is accomplished during phase 0 (planning).
True False
24. Most purchasers of electronic products cannot fully operate them and use only a small number of the available features.
True False
25. The House of Quality matrix is a technique that relates customer requirements to concrete operating or engineering goals.
True False
26. One of the major benefits of DFMA is that products are designed that customers will want. True False
27. Incorporation of environmental considerations in the design and development of products or services is called ecodesign.
True False
28. Ecodesign replaces one or more of the other requirements considered in the design process. True False
29. Because ecodesigned products are innovative and have better environmental performance, they can be of a slightly lesser quality than the market standard.
True False
30. The ecodesign approach focuses exclusively on the design and commercial launch phases of the products life cycle.
True False
31. Which of the following is not a typical phases of product development? A. Concept development
B. Value engineering
C. System-level design
D. Testing and refinement E. Production/Ramp-Up

32. Which of the following is a characteristic of concurrent engineering? A. Integrated computer-assisted design
B. Using automated guided vehicles
C. Separate development teams working at once
D. Having an excellent forecasting system E. The design-build-test cycle
33. Which of the following is primarily used to help design products that will connect product attributes with customer desires?
A. Phase 0: Planning
B. House of quality matrix
C. Value analysis/value engineering D. Concurrent engineering
E. System-level design
34. Design for manufacturing and assembly delivers product improvements by emphasizing which of the following?
A. Reducing product quality during the assembly process
B. Simplification of the product by reducing the number of separate parts C. Reducing equipment in the production process
D. Design products so they can be manufactured by a virtual factory
E. Designing products that customers will want
35. Which of the following is a time-to-market performance measure used in judging product development performance?
A. Frequency of new product introductions
B. Product reliability
C. Customer loyalty D. Yield
E. Value analysis
36. What dimension of competitiveness does time-to-market performance in product design and process selection impact?
A. Engineering hours per project
B. The cost of ongoing service
C. Responsiveness to customer needs D. Aesthetics of design
E. None of the above
37. What dimension of competitiveness does quality in product design impact? A. Engineering hours per project
B. The cost of ongoing service
C. Responsiveness to customer needs
D. Aesthetics of design E. None of the above
38. A reason that firms must develop more new products than ever is which of the following? A. Product life cycles are shorter
B. Commitments to joint venture partners
C. They are replacing old customers with new ones
D. To amortize heavy investments in development labs
E. The increased difficulty of defending patents and trade names
39. Concept development assumes a proven technology in which variant of the generic product development process?
A. Technology-push products B. Quick-build products
C. Complex systems
D. Platform products
E. Process-intensive products
40. Similarity of projects allows for a streamlined and highly structured development process in which variant of the generic product development process?
A. Technology-push products
B. Customized products
C. Complex systems
D. Quick-build products
E. Process-intensive products
41. Sensitivity analysis of the Base-Case Financial Model is a useful tool for which of the following reasons?

A. To determine how long the development process can profitably last.
B. To understand how many technical people are needed to make the project a success. C. To help understand the basic trade-offs of resources committed and cash received. D. To identify the necessary product launch date.
E. To set marketing and sales budgets.
42. Advocates of financial modeling of product design projects argue that:
A. Financial analysis focuses on measurable quantities only.
B. Financial analysis brings discipline and control to the product development process.
C. Sufficiently rigorous financial analysis can accurately forecast the products profit potential. D. Financial analysis is as solid as the assumptions that go into the model.
E. Financial analysis nurtures innovation and creativity.
43. System integration and validation are an important step in which variant of the generic product development process?
A. Technology-push products
B. Customized products
C. Complex systems
D. Quick-build products
E. Process-intensive products
44. Consumer electronics is an example of a product developed in which variant of the generic product development process?
A. Technology-push products
B. Customized products
C. Platform products
D. Quick-build products
E. Process-intensive products
45. The most basic categories of cash flow for a typical new product do not include: A. Depreciation
B. Ramp-up cost
C. Development cost D. Sales revenue
E. Marketing cost
46. Economic analysis of product development projects is useful in which of the following circumstances?

A. Factory location
B. Distribution decisions C. Go/no-go milestones D. Demand estimation E. Pricing
47. Economic analysis of product development projects must evaluate which of the following? A. Planned profitability of the product
B. Expected market share to be attained
C. Net present value of profits
D. Timing and amount of net cash flow E. Demand elasticity of the product
48. Quality Function Deployment (QFD):
A. QFD is a manufacturing function aimed at lowering cost by reducing the portion of rejected units. B. Fills the House of Quality matrix with the designers aspirations for the product.
C. Starts with studying and listening to customers.
D. Is a place where the quality assurance function is housed.
E. Another term for Value Engineering.
49. The aim of Quality Function Deployment (QFD) is:
A. To facilitate House of Quality analysis.
B. To provide Value Analysis/Value Engineering input.
C. To integrate Design for Manufacturing and Assembly (DFMA). D. To facilitate better cooperation between business functions.
E. To get the voice of the customer into the design of a product.
50. The purpose of Value Analysis/Value Engineering (VA/VE) is to: A. Simplify products and processes.
B. Improve the value that customers find in existing products.
C. Relate the customers needs to technical specifications.
D. Meet budgets and improve the results of financial models. E. Facilitate better cooperation between business functions.
51. What are the six phases of the generic product development process? 1. ______________________________
2. ______________________________
3. ______________________________
4. ______________________________
5. ______________________________
6. ______________________________ ________________________________________
52. What seven variants of the generic product development process are discussed in the text? 1. ______________________________
2. ______________________________
3. ______________________________
4. ______________________________
5. ______________________________
6. ______________________________
7. ______________________________ ________________________________________
53. What is the name for a matrix that helps a product design team translate customer requirements into operating and engineering goals? _______________________________________ ________________________________________
54. In product development, what is the analysis called that works toward simplifying products and processes to achieve equivalent or better performance at lower cost? ________________________________________ ________________________________________
55. What are the three characteristics of a core competency? 1. _____________________________
2. _____________________________
3. _____________________________ ________________________________________
56. Describe what rapid prototyping is and where it is particularly useful in the development process.

57. Describe what concurrent engineering teams are and what problems they address.

58. How might the generic product development process described in the text be different if developing a process-intensive product?

1. (p. 42) TRUE
2. (p. 44) FALSE
3. (p. 42-43) FALSE 4. (p. 42) FALSE
5. (p. 42) FALSE
6. (p. 42) TRUE
7. (p. 53-54) FALSE 8. (p. 51) FALSE
9. (p. 51) TRUE
10. (p. 50) TRUE 11. (p. 51) TRUE 12. (p. 52) FALSE 13. (p. 38) TRUE 14. (p. 46) FALSE 15. (p. 54) TRUE 16. (p. 40) TRUE 17. (p. 40) TRUE 18. (p. 41) FALSE 19. (p. 41) TRUE 20. (p. 41) FALSE 21. (p. 42) FALSE 22. (p. 42) FALSE 23. (p. 42) FALSE 24. (p. 51) TRUE 25. (p. 51) TRUE 26. (p. 54) FALSE 27. (p. 58) TRUE 28. (p. 58) FALSE 29. (p. 58) FALSE 30. (p. 58) FALSE 31. (p. 42-44) B
32. (p. 46) C
33. (p. 51) B
34. (p. 54) B
35. (p. 59) A
36. (p. 59) C
ch03 Key
37. (p. 59) B
38. (p. 58-59) A
39. (p. 45) D
40. (p. 45) B
41. (p. 50-51) C
42. (p. 50) B
43. (p. 45) C
44. (p. 45) C
45. (p. 47) A
46. (p. 47) C
47. (p. 48) D
48. (p. 51) C
49. (p. 51) E
50. (p. 52) A
51. (p. 42) Phase 0: Planning; Phase 1: Concept development; Phase 2: System level design; Phase 3: Design detail; Phase 4: Testing and refinement; Phase 5: Production ramp-up
52. (p. 44) 1. Technology-push; 2. Platform; 3. Process intensive; 4. Customized; 5. High risk; 6. Quick-build; 7. Complex systems
53. (p. 51) House of Quality
54. (p. 52) Value analysis/value engineering (VA/VE)
55. (p. 41) 1. It provides potential access to a wide variety of markets.; 2. It increases perceived customer benefits.; 3. It is hard for competitors to imitate.
56. There are two non-contradictory answers to this question supported by the text. The first, on page 40 in the discussion of IDEO Product Development, indicates that rapid prototyping has to do with communication and trying out abstract ideas cheaply with rough, rapid and right physical representations of the product. The second answer is supported on page 45 (exhibit 3.2) where rapid modeling and prototyping enables many design-build-test cycles.
57. (p. 60) Concurrent engineering teams include both designers and manufacturing engineers and, by applying Design for Manufacturing and Assembly (DFMA) techniques, help avoid problems that arise in manufacturing stages of the project that result from these groups working in isolation. These teams are discussed on page 42 of the text.
58. A successful answer to this question will include the basic outline of the generic product development process (pages 42-44) and the notion that the process either is already extant or thus imposes constraints on product design or that the process needs to be developed in consort with the product.

ch03 Summary Category
# of Questions
58
1
57
28
3
27
58
25
1
14
11
7
12
6
4
3
6
8
19
AACSB: Analytic
Blooms Taxonomy:
Blooms Taxonomy:
Difficulty: Easy
Difficulty: Hard
Difficulty: Medium
Jacobs Chapter 03
Learning Objective:
Learning Objective:
Learning Objective:
03 Align design with the desires of the customer by using quality function deployment (QFD) concepts
Learning Objective: 03-04 Explain how design can significantly impact manufacturing cost Learning Objective: 03-05 Be introduced to product development performance measures Topic Area: Designing for the Customer
Topic Area: Designing Products for Manufacture and Assembly
Topic Area: Ecodesign
Topic Area: Economic Analysis of Product Development Projects Topic Area: Measuring Product Development Performance
Topic Area: The Product Design Process
Topic Area: The Product Development Process
Create Remember
03-01 Understand the product development process for both manufactured and service products
03-02 Demonstrate how the development of products can have significant economic impact on the firm 03-

Write a review

Your Name:


Your Review: Note: HTML is not translated!

Rating: Bad           Good

Enter the code in the box below:



 

Once the order is placed, the order will be delivered to your email less than 24 hours, mostly within 4 hours. 

If you have questions, you can contact us here